If the app won't open or crashes immediately on launch, please try the following steps in order:
• Close the app completely (swipe it away from the app switcher) and reopen it.
• Restart your device.
• Make sure you have the latest version of the app from the App Store / Google Play.
• Check your internet connection.
• If the issue persists, please contact us via the web Help Center with detailed explanation of your issue.